Refund & Return Policy

This Refund & Return Policy applies to MFKN Official (mfknofficial.com). MFKN Official does not sell MFKN carts, MFKN disposable devices, or MFKN 2G products directly through this website. All products are distributed exclusively through licensed and authorized retailers.

Online Purchases

MFKN Official does not process online orders, payments, or direct shipments. If you purchased a product from a website claiming to be MFKN Official and it was not mfknofficial.com, that seller is unauthorized.

Retail Purchases

If you purchased an authentic MFKN disposable, MFKN pen, or MFKN cart from a licensed retailer and are seeking a refund or exchange, you must contact the retailer directly. Return and refund policies are determined by the individual dispensary or store where the product was purchased.

Defective Products

If you believe your product may be defective, please contact the retailer where it was purchased. Retailers may require proof of purchase, original packaging, or verification details.

Counterfeit Products

MFKN Official is not responsible for refunds or returns involving counterfeit or unauthorized products purchased through fraudulent websites or unlicensed sellers. Customers are encouraged to verify authenticity using official batch number and QR code tools before purchase.

Reporting Unauthorized Sellers

If you encountered a suspicious website or unauthorized seller claiming to sell MFKN carts or MFKN 2G disposable products, please report it immediately. Protecting consumers and maintaining brand integrity is a priority.

Contact Us

For questions regarding this policy, contact: [email protected]